This Privacy Policy outlines how Tensortech Apps B.V. ("Tensortech", "we", or "us") collects, uses, and discloses information about you when you access or use our website (mycaloriecounter.app), mobile application, and other online products and services (collectively, the "Services"). It also covers your interactions with our customer service team, social media, and other engagements with us.
Please carefully review this Privacy Policy before using the Services or providing any Personal Information to Tensortech. By using the Services, you consent to the collection, use, maintenance, and disclosure of your Personal Information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services.
Note for European Union Residents: This Privacy Policy also outlines how we comply with the European General Data Protection Regulation (GDPR), including the legal bases on which we process your Personal Information and other required information.
The type of personal information we collect depends on how you use our Services and applicable laws. We collect information that you provide directly to us, information that we automatically collect when you use our Services, and information from third-party sources.
When you register for or use our Services, you provide us with information including:
We may automatically collect certain personal information when you use our Services, including:
With your consent, we may collect data from iOS Health apps and/or HealthKit, including date of birth, heart rate, height, sex, weight, and workouts. This data is used strictly for creating personalized plans and is not shared with third parties for marketing purposes.
We may also obtain information about you from:
We may use your personal information for the following purposes:
We use your information to fulfill our contract with you and to provide our Services, including:
We may use your information for administrative purposes, including:
We may use your personal information to provide you with content and advertisements, in compliance with applicable laws. This may include email campaigns, personalized advertising, and other forms of targeted marketing. However, we will not use or disclose Health Data for these purposes.
We may also use your information for other purposes with your consent or as permitted by law, including:
Tensortech does not sell your Personal Information. However, we may disclose your information in the following circumstances:
We may share Personal Information with vendors who assist us with IT support, hosting, payment processing, customer service, and other functions. These parties are required to adhere to our security standards.
In the event of a merger, acquisition, or similar transaction, your information may be shared or transferred as part of the process.
We may disclose your information if required by law or to protect our rights, prevent fraud, or ensure public safety.
Certain profile information may be visible to other users of our Services to facilitate interaction. Please review your privacy settings to manage what information is shared.
You have several rights regarding your personal data, including:
You can review and update your personal data through the profile section of the App.
You can request the deletion of your personal data, subject to legal retention requirements.
You can ask us to stop or limit the use of your personal data.
If you are located in the European Economic Area (EEA), you have additional rights, including:
To exercise these rights, please contact us at contact@mycaloriecounter.app.
Our Services are not intended for use by individuals under the age of 16. If you become aware that a child under 16 has provided us with personal data, please contact us immediately.
We take reasonable measures to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your data. By using our Services, you agree to electronic communications regarding security and privacy.
We retain Personal Information as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
We may transfer your personal data to countries outside of your home country to provide our Services. When we do so, we implement safeguards to protect your data.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). You can request details about the personal information we collect, request the deletion of your data, and opt out of any “sales” of your information. To exercise these rights, contact us at contact@mycaloriecounter.app.
We may update this Privacy Policy from time to time. If we make changes, we will notify you by updating the date at the top of the policy. Your continued use of the Services after any changes indicates your acceptance of the new Privacy Policy.
If you have questions or concerns about our Privacy Policy or wish to exercise your rights, please contact us at contact@mycaloriecounter.app.